bondu

Bringing clarity and confidence to a new kind of play.

bondu is an AI-powered plush companion for children. I redesigned its complete e-commerce website around the parent’s purchase decision: understand what it does, explore control and safety information, then choose a companion. The challenge was to make an unfamiliar product understandable while retaining its playful character.

My contribution
Information hierarchy, UX/UI and visual design across the complete e-commerce website.
Design scope
Complete e-commerce website design across desktop and mobile. This case study features the homepage, Trust Center and product detail page as selected examples.
Visit bondu

The original homepage opened with ‘Say Goodbye to Screens’. That introduced a benefit, but left the product category and how children would use it to the sections below. In the Trust Center, key family-protection explanations were placed behind collapsed accordions.

These visible differences in the original design frame the redesign. For a toy that uses AI, I prioritized explaining the experience and making the brand’s information about parental control, safeguards and privacy easier to inspect before the purchase step. The design needed to speak to parents making the decision while retaining the appeal of play for children.

I changed the opening from a broad screen-free promise to a direct introduction: an AI companion designed for children, shown in use. Naming the category and pairing it with a real play situation gives parents an immediate starting point for understanding the offer.

The sections below explain the companion and parent app together. App features sit beside their explanations, connecting the physical toy with parental visibility. I then separated benefits for children and parents: imagination and play on one side, the family’s everyday use and oversight on the other.

BeforeDesktop · Homepage
Before · Opening & product · Section 1
Before · Play & parent app · Section 1
Before · Children & parents · Section 1
My redesignDesktop · Homepage
My redesign · Opening & product · Section 1
My redesign · Play & parent app · Section 1
My redesign · Children & parents · Section 1

Selected homepage sections: the opening, product explanation and benefits for children and parents.

From a promise to an explanation
The original opening led with ‘Say Goodbye to Screens’. The redesign names the AI companion and shows a child using it, putting the product category and experience first.
Two audiences, distinct benefits
Children experience the play, while parents make the purchase decision. Separate sections make room for both perspectives, supported by an explanation of the parent app.
Desktop section pairing a photo of a child and bondu with an explanation of the conversational companion and parent app.

A direct product explanation connects conversation and play with the role of the parent app.

Four desktop cards explain the bondu parent app, daily updates, activity highlights and safety alerts.

App features are presented with their explanations, making parental visibility part of the product story.

Burgundy card showing a child with bondu and benefits relating to memory, imagination, movement and routines.

The child’s perspective: imagination, play and shared routines.

Pink card showing a parent and child with bondu and benefits relating to screen-free play, growth, curiosity and routines.

The parent’s perspective: screen-free play, development and everyday family life.

Final design · Homepage
Complete final bondu homepage, from the product introduction through parent-app features, benefits for children and parents, personalized play, family stories, plans and trust information to the footer.
The complete final homepage shows the product story and visual hierarchy in their original sequence.

I placed a trust introduction near the beginning of the homepage, with a direct route to the Trust Center. Parents should be able to examine control and safety information while forming their understanding of the product, rather than encounter it only after the sales story.

In the Trust Center, I made key explanations visible in dedicated sections and cards. Parental visibility, conversation safeguards and privacy each receive their own heading and supporting detail. This trades a more compact accordion layout for a longer, more scannable page with answers visible before interaction.

The design presents the brand’s stated safeguards and certification information. The aim was to make those details easier to inspect, using specific explanations to support the visual sense of reassurance.

BeforeDesktop · Trust Center
Before · Safety from the start · Section 1
Before · Parental visibility & safeguards · Section 2
Before · Privacy & family feedback · Section 1
My redesignDesktop · Trust Center
My redesign · Safety from the start · Section 1
My redesign · Parental visibility & safeguards · Section 1
My redesign · Parental visibility & safeguards · Section 2
My redesign · Privacy & family feedback · Section 1

Selected Trust Center sections: the opening, parental visibility, conversation safeguards and privacy.

Answers visible before interaction
The original page placed key explanations behind collapsed accordions. Dedicated sections and cards bring the main points into the reading flow.
Control, safeguards and privacy
These topics receive separate headings and explanations. Parents can scan the brand’s stated approach without having to infer it from a general safety promise.
Final design · Trust Center
Complete final bondu Trust Center, from the safety introduction through parental visibility, conversation safeguards, privacy, family feedback and certification information to the footer.
The complete final Trust Center shows how the individual explanations form one continuous page.

After introducing the product and its trust information, the product detail page focuses on choosing a companion. I grouped imagery, price, benefits, color selection and the add-to-cart action so the offer and next step can be evaluated together.

The individual companion and two-pack are presented as comparable options, with original prices, savings and a ‘Best Deal’ marker. The bundle introduces an upselling opportunity while making its additional value explicit. The stated 60-day return promise and familiar payment options sit close to the purchase action to address practical purchase concerns.

Usage videos, family stories, parent-app information and FAQs provide more detail further down the page. The conversion hypothesis was that understanding the experience, comparing the offer and finding reassurance would support the decision to add bondu to the cart.

Product detail page walkthrough: benefits for children and parents, color selection, bundle offers and savings, and purchase reassurance.

I kept the product’s playful character through rounded forms, warm backgrounds and imagery of family life. Section colors distinguish themes such as personalized play and privacy, while repeated heading and card patterns provide a consistent structure for the information.

The balance was deliberate: expressive imagery introduces the experience, while clear headings and explanations carry the detailed product and trust story. The visual language creates continuity between playful discovery and the more considered purchase decision.

Green section showing a child and mint bondu alongside an explanation of personalized play over time.

Mint and green give the theme of growing together its own place in the page.

Gold-toned card explaining continuous safety testing alongside a child playing with bondu.Gold-toned card explaining family privacy alongside a child playing with bondu.

Warm tones, family imagery and a consistent card structure connect safety and privacy with the visual identity.

On the mobile homepage, the product image leads into the explanation and order action. In the Trust Center, the safety introduction sits above the image so the topic is established first. Each opening preserves its own purpose instead of following one fixed image-and-text order.

Side-by-side sections become stacked sequences. The parent-app features use a horizontal carousel with navigation controls, allowing individual explanations room on a narrow screen. This keeps the cards readable, with the trade-off that further features require interaction.

Final mobile design · HomepageUse your mouse wheel or swipe inside the design.
Use your mouse wheel or swipe inside the design.
Complete final mobile bondu homepage with the product introduction, parent-app features, benefits for children and parents, family stories, plans and newsletter signup.
Final mobile design · Trust CenterUse your mouse wheel or swipe inside the design.
Use your mouse wheel or swipe inside the design.
Complete final mobile bondu Trust Center with the safety introduction, parental visibility, conversation safeguards, privacy, certification information and footer.

Complete final mobile homepage and Trust Center. Scroll within each preview to explore the original design from the opening to the end of the page.

The complete website redesign establishes a consistent visual language and information hierarchy across the e-commerce experience. The selected homepage, Trust Center and product detail screens show how product explanation, control and privacy information, and the purchase decision work together. These screens show my original design - the live shop has since been updated.

The central design balance is between playful discovery and an adult’s need for specific information. Trust is part of the product explanation, with details parents can inspect throughout the journey. The resulting design brings the brand’s playful character and the parent’s need for clarity into one coherent website.